Claro CX Design

CX Design

Every brand is different and their customer experience should be too. Using our deep expertise and practical knowledge of CX tools and processes, the Claro! team will design a custom blueprint that addresses your company needs and delivers a CX experience that reflects your brand, boosts satisfaction and increases engagement. Each CX Design solution includes:

  • Cutting-edge technology – speech analytics, advanced IVR system
  • Effective omnichannel solutions
  • Dedicated, trained agents
  • Back office support to add a non-digital connection
  • Workforce management to ensure “always on” live agent solutions during your specified business hours
  • Actionable reporting with key insights
  • Robust quality assurance so your customers always receive best-in-class service

Interested in discussing how we can create a customized CX solution that is worthy of your brand? Please give us a call today at 888.549.2492 to get started.

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